Join Now!

Join our welcoming International Design Community.

Read about the many benefits of becoming and remaining a member.

Full, Associate, Departmental and Institutional Membership available.

Complete this application form to join now.

Banner
Papers

Disabled Users as Lead Users in Product Innovation: A Literature Overview

Disabled Users as Lead Users in Product Innovation: A Literature Overview

Year: 2014

Section: Users in design and development

Editor: Miko Laakso, Kalevi Ekman

Author: Peter Conradie, Lieven De Couvreur, Jelle Saldien, Lieven De Marez

Series: NordDESIGN

Institution: Ghent University, Belgium

Section: Users in design and development

Pages: 284-293

ISBN: 978-1-904670-58-2

Abstract

Lead users can be a valuable source for innovation. They are capable of detecting and experiencing needs before the general market does, and are willing to innovate because they can gain significant benefits if their needs are fulfilled. Several authors have highlighted the use of disabled persons, framed as lead users, to foster innovation in new product development. In this article, we review 18 cases where disabled users are framed as lead users, identifying common characteristics within these cases. The characteristics include the product categories where disabled lead user innovation occurs and how lead users were involved in these cases. Additionally, we look at the selection process of disabled lead users and how this relates to the classic approach of lead user innovation. Finally, we propose further opportunities for lead user innovation using disabled persons, and the challenges facing research in this domain.

Keywords: Lead users, product innovation, methods, disabled persons

Download
ds conferenceNordDesign 2014 at Aalto University Design Factory Espoo, Finland August 27th – 29th 2014

In the area of innovation, design and product development we quite often seem to know that something works in practice, but might lack understanding on the theoretical foundations. Many of the topical issues related to design, development, and innovation that seem to be regarded as “common knowledge” within the industry, are insufficiently founded from the theoretical perspective. On the other hand, results of academic research are often insufficiently disseminated to the industry. We are calling...

Read More

Special Interest Group (SIG)NordDesign

Enhancing a Nordic approach to product development in industry, education and research...

Read More

Join Now!

Join our welcoming International Design Community.

Read about the many benefits of becoming and remaining a member.

Full, Associate, Departmental and Institutional Membership available.

Complete this application form to join now.

Download
Keywords
SIG Workshop - March 2013 - 1