Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Intellectual Capital Performance Indicators for Complex Project Management

Štorga, Mario; Škec, Stanko


Type:
Year:
2014
Editor:
Edwin Koh, Victor Shim, Tan Woei Wan, Ian Gibson, Andi S. Putra
Author:
Institution:
University of Zagreb, Croatia
Section:
Design Methods
Page(s):
089-093
DOI number:
ISBN:
978-981-09-1348-9
Abstract:
Technical aspect of the complex project management is widely recognised and it is common practice to deal with complex project performance measures that can be recognized and described analytically based on the tangible outputs. The paper presents the research results on creation and analysis of the the key performance indicators relevant for the four non-tangible domains: competences and knowledge development; communication and information exchange; innovativeness and ideation capability; and motivation and satisfaction, with the goal to direct R&D organisations toward the measures that should be applied in order to monitor performance of the intellectual capital evolution across the hierarchical levels.
Keywords:

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