MAPPING THE PRODUCT DEVELOPMENT PROCESS FOR DYSFUNCTION IDENTIFICATION

DS 77: Proceedings of the DESIGN 2014 13th International Design Conference

Year: 2014
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad
Author: El Gamoussi, S.; Costa Affonso, R.; Cheutet, V.; Lelievre, A.
Series: DESIGN
Section: DESIGN ORGANISATION AND MANAGEMENT
Page(s): 1521-1530

Abstract

In the current competitive industrial context, controlling and improving the Product Development Process (PDP) are of prior interest to meet the multiple customer requirements at the shortest time. To this purpose, it is necessary to understand the whole PDP, and identify dysfunctions to improve the process. Nevertheless, a lack of process mapping tool which take into account the PDP specificities is currently recognized. This article proposes a tool that models a process mapping in the PDP context, fitting the above requirement. Such tool is being deployed in our industrial partner.

Keywords: process mapping, dysfunctions, product development process, lean

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