DESIGN FOR AN OPTIMAL SOCIAL PRESENCE EXPERIENCE WHEN USING TELEPRESENCE ROBOTS
DS 77: Proceedings of the DESIGN 2014 13th International Design Conference
Year: 2014
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad
Author: Bamoallem, B.S.; Wodehouse, A.J.; Mair, G.M.
Series: DESIGN
Section: SOCIOTECHNICAL ISSUES IN DESIGN
Page(s): 653-662
Abstract
The use of telepresence robots in social environments is increasing. It is therefore important to create an optimal social presence experience for anyone interacting with the robot and the vicariously present operator. Engagement behaviour is seen as an important aspect of this. This paper reviews relevant research in the social presence field that can be used to inform the design of telepresence robots and enhance engagement. It also considers existing telepresence robot designs, and suggests further research into the human-telepresence robot interface.
Keywords: telepresence, social presence, engagement