Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
PROBLEM-SOLVING TEAMS: COMMONALITIES AND DIFFERENCES OF OPERATIONAL AND DESIGN TEAMS
Schaub, H.
Type:
Year:
2014
Editor:
Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad
Author:
Series:
DESIGN
Section:
HUMAN BEHAVIOUR AND DESIGN
Page(s):
599-604
Abstract:
Design teams need, like operational teams, shared team mental models for different type of teams acting in complex technical systems. The significance of contextual characteristics of the task in terms of performance suggests that adaptation to the specific operational demands is essential for performance. Dealing with novelty is a task characteristic that operational teams sometimes, yet design teams often have to cope with. Novelty is a key factor of critical situations in which problem-solving teams show (or fail to show) their ability to solve problems.
Keywords:
