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PROBLEM-SOLVING TEAMS: COMMONALITIES AND DIFFERENCES OF OPERATIONAL AND DESIGN TEAMS

PROBLEM-SOLVING TEAMS: COMMONALITIES AND DIFFERENCES OF OPERATIONAL AND DESIGN TEAMS

Year: 2014

Section: HUMAN BEHAVIOUR AND DESIGN

Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad

Author: Schaub H.

Series: DESIGN

Section: HUMAN BEHAVIOUR AND DESIGN

Pages: 599-604

Abstract

Design teams need, like operational teams, shared team mental models for different type of teams acting in complex technical systems. The significance of contextual characteristics of the task in terms of performance suggests that adaptation to the specific operational demands is essential for performance. Dealing with novelty is a task characteristic that operational teams sometimes, yet design teams often have to cope with. Novelty is a key factor of critical situations in which problem-solving teams show (or fail to show) their ability to solve problems.

Keywords: operational teams, design teams, mental model, thinking, complexity, problem-solving

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ds endorsed conferenceDESIGN 2014 - 13th International Design Conference

DESIGN 2014 - 13th International Design ConferenceThe forthcoming DESIGN 2014 Conference will continue to be a great event founded on tradition and excellence. We live in a networked world communicating and exchanging ideas by emails, virtual meetings and social networks. Opportunity to meet colleagues face-to-face, to exchange and share new ideas in implausible discussions, to build a personal network in a direct contact is the invaluable opportunity of DESIGN conference. We invite high-quality submissions for DESIGN 2014 covering substantial,...

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