Supporting teamwork in contract furniture design

DS 75-7: Proceedings of the 19th International Conference on Engineering Design (ICED13), Design for Harmonies, Vol.7: Human Behaviour in Design, Seoul, Korea, 19-22.08.2013

Year: 2013
Editor: Udo Lindemann, Srinivasan V, Yong Se Kim, Sang Won Lee, John Clarkson, Gaetano Cascini
Author: Mengoni, Maura; Peruzzini, Margherita; Raffaeli, Roberto
Series: ICED
Institution: Università Politecnica delle Marche, Italy
Page(s): 069-078
ISBN: 978-1-904670-50-6
ISSN:  2220-4334


Contract furniture design is oriented to develop customized products for the creation of a finished commodity for hospitality, offices, retails, restaurants, stores. It is assuming a growing importance all over the Europe and represents a preferred channel for promoting Made in Italy offer. Numerous competences with different skill, abilities and background are necessary to fulfill market requirements. Stakeholders are arranged into complex inter and intra temporary networks where sometimes-conflicting interests and purposes need to converge into a single and integrated design solution. Contract furniture combines product design with interior and architectural design requests to provide coherent furniture by assembling custom high-quality items from different firms. As a consequence, the design process is complex and collaboration is imperative to achieve the expected goals. This paper explores contract furniture design and defines a technological platform to support team working. The proposed methodology is applied to an industrial case study in the hospitality and retail sectors. Method application brings to define the system platform architecture and its main software modules.

Keywords: Teamwork in design, collaborative and participatory design, design process modeling and management


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