Time Design for Building Trust in Communities of Systems and People

Year: 2011
Editor: Chakrabarti, A.
Author: Nevejan,Caroline; Brazier,Frances
Section: Design Collaboration and Communication
Page(s): 663-670


Multi-agent system (MAS) design focuses primarily on design of functionality, structure and (emergent) behaviour. Very little research focuses on the design of interaction between MASs and human users (multiactor systems), and in particular on the design of trust. Based on the YUPTA framework and exploratory research, this paper argues, that temporal engagement between human beings and multi-agent systems must be explicitly designed and implemented for trust in multi-actor systems, including MAS, to be acquired

Keywords: Time, Design, Trust, Multi-Actor Systems, Rhythm, Synchronization


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