Systematic Knowledge Transfer Based on Knowledge Correlations

ICORD 11: Proceedings of the 3rd International Conference on Research into Design Engineering, Bangalore, India, 10.-12.01.2011

Year: 2011
Editor: Chakrabarti, A.
Author: Maurer,Maik
Section: Design, Knowledge, and Product Life Cycle Management
Page(s): 320-328

Abstract

The in-house knowledge represents a decisive competitive factor for many enterprises. Employees’ amount of knowledge increases and gets more and more interlinked. As well, knowledge is often concentrated at single employees and the fluctuation of employees increases. For these reasons the effective knowledge transfer between employees poses a major challenge for modern enterprises. The new approach to systematic knowledge transfer is based on the acquisition of amentor’s objects and dependencies and amentee’s familiarity with these knowledge objects. This allows deriving relevant knowledge bundles to be transferred to thementee. The approach requires only little resources, as not the knowledge of a mentor has to be documented but the knowledge structure only. The knowledge transfer can be systematized and the visualization of interrelated knowledge objects increases the workshop efficiency for mentor and mentee.

Keywords: Knowledge transfer, knowledge bundles, structural complexity management, multiple-domain matrix.

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