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Products that are used by a variety of users in varying contexts (dynamic and diverse use situations) are difficult to design because it is hard to predict the situations in which the product will be used and consequently what this requires from the design. In our research we develop guidelines and the Envisioning Use workshop to support designers in dealing with dynamic use. The basic idea of both support tools is that an overview of possible users, goals and contexts serves as an evolving frame of reference for use of evaluation in the design process. In the course 'Design for Dynamic Use' of the masters degree Industsrial Design Engineering (IDE) of the University of Twente, students applied the developed workshop and guidelines to the design of a carrier bike for a real client. This paper describes the application and evaluation of the workshop technique by students. From this can be concluded that the workshop results in a structured view on the broadness of use situations and use issues. Therefore it is a valuable tool in setting the basis for a frame of reference of product use. For research purposes, a company was involved in the project to provide a real case. While this led to useful research results, students benefited from the collaboration by being able to do an exercise in a realistic design context and learning how to deal with client demands. Moreover, the company benefited from the involvement in education by gaining new ideas and insights.

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Dynamic use situations, design methods, product design, usability