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THE SCENARIO OF USER EXPERIENCE
Ortiz, Nicolas; Juan, Carlos; Aurisicchio, Marco
Type:
Year:
2011
Editor:
Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Badke-Schaub, P.
Author:
Series:
ICED
Section:
Human Behaviour in Design
Page(s):
182-193
Abstract:
A steady stream of research in user experience (UX) has been produced in recent years, however, the published works in the form of theories, models and frameworks have not been reviewed and analysed to synthesise the gained knowledge. To address this issue, this article presents one such review of many of the existing frameworks and models that can be found in the different disciplines that comprise the fields of experience and design. The most relevant actors of these models have been extracted and synthesized into a scenario in which user experience develops. Four actors have been identified that have a strong impact on user experience: the user, interaction, artefact and context. Each actor is reviewed in detail, along with an explanation of its most relevant aspects.
Keywords:
