Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
CHALLENGES AND LIMITATIONS OF APPLYING AN EMOTION-DRIVEN DESIGN APPROACH ON ELDERLY USERS
Andersen, Casper L.; Gudmundsson, Hjalte P.; Achiche, Sofiane; Boelskifte, Per
Type:
Year:
2011
Editor:
Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Badke-Schaub, P.
Author:
Series:
ICED
Section:
Human Behaviour in Design
Page(s):
74-84
Abstract:
Population ageing is without parallel in human history and the twenty-first century will witness even more rapid ageing than did the century just past. Understanding the user needs of the elderly and how to design better products for this segment of the population is crucial, as it can offer a competitive advantage for companies. In this paper, challenges of applying an emotion-driven design approach applied on elderly people, in order to identify their user needs towards walking frames, are discussed. The discussion will be based on the experiences and results obtained from the case study. To measure the emotional responses of the elderly, a questionnaire was designed and adapted from P.M.A. Desmet’s product-emotion measurement instrument: PrEmo. During the case study it was observed that there were several challenges when carrying out the user survey, and that those challenges particularly related to the participants’ age and cognitive abilities. The challenges encountered are discussed and guidelines on what should be taken into account to facilitate an emotion-driven design approach for elderly people are proposed.
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