Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

DESIGNERS' THINKING AND ACTING IN MEETINGS WITH CLIENTS

Da Silva Vieira, Sonia Liliana; Badke-Schaub, Petra; Fernandes, Antonio Augusto; Fonseca, Teresa


Type:
Year:
2011
Editor:
Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Chen, W.
Author:
Series:
ICED
Section:
Design Information and Knowledge Management
Page(s):
382-391
Abstract:
The present research attempts to contribute to the understanding of how designers’ thinking and acting enhance the value of the design process and deliver value to design results. The present study reports findings based on the analysis of video recorded meetings from a case study in a graphic design consultancy. This work is part of an empirical research study that aims to identify designers’ practices of value delivery across design disciplines. Previous findings derived from this research devise priority values for decision-making in design across disciplines. The present study reports findings on how these priority values are generated by designers’ patterns of thinking and acting throughout three team meetings working on the design of an exhibition. Evidence is given to the commonalities and differences between the design team and client’s team characteristics of thinking and acting in delivering value to design meetings and the creation of a combined model of such behavior. These results are intended for further study of its relevance in other design disciplines apart from the field of graphic design.
Keywords:

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