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Papers

THE DIGITAL DIVIDE: INVESTIGATING THE PERSONAL INFORMATION MANAGEMENT PRACTICES OF ENGINEERS

THE DIGITAL DIVIDE: INVESTIGATING THE PERSONAL INFORMATION MANAGEMENT PRACTICES OF ENGINEERS

Year: 2011

Section: Design Information and Knowledge Management

Editor: Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Chen, W.

Author: McAlpine, Hamish Charles; Hicks, Ben; Tiryakioglu, Can

Section: Design Information and Knowledge Management

Pages: 31-42

Abstract

Whilst there exists a significant amount of work exploring the Personal Information Management (PIM) practices of various general groups of people (such as ‘knowledge workers’), or specific PIM tools (such as email, or task management tools) there has been considerably less research focussed on the wider PIM practice of engineers. Furthermore, the revolution in working practices witnessed over the last decade means that previous studies may fail to give an accurate picture of today’s practice.

This research therefore presents a detailed investigation into the PIM practice of 27 engineers working in a range of organisations and across various stages of the product lifecycle is presented. Through semi-structured interviews and a detailed mapping exercise of the engineers’ PIM tools and sources, their ‘information world’ is characterised. The research also sheds light on the relationships between informal PIM tools and more formal document types generated as part of the design process. Users’ satisfaction with their current PIM practice is also revealed, together with the seven most commonly cited issues.

Keywords: PIM; PERSONAL INFORMATION MANAGEMENT; KNOWLEDGE MANAGEMENT

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ICED11: 18th International Conference on Engineering DesignThe Design Society and The Technical University of Denmark (DTU) cordially invite you to participate in the International Conference on Engineering Design, ICED11! The conference will be held in the beautiful city of Copenhagen, where we are preparing an exciting programme, cultural experience and fun social backdrop for the conference and connected workshops. The conference headline is: Impacting Society Through Engineering Design Design has a central role in bringing engineering and technology...

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