Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
PROTOTYPYING IN ORGANIZATIONAL PROCESS ENGINEERING
Macrì, Diego Maria; Vignoli, Matteo; Bertolotti, Fabiola
Type:
Year:
2011
Editor:
Culley, S.J.; Hicks, B.J.; McAloone, T.C.; Howard, T.J. & Cantemessa, M.
Author:
Section:
Design Organisation and Management
Page(s):
233-244
Abstract:
Organizations are increasingly developing new forms of integration. With the support of Design, it is now possible to attain new forms of competitive advantage through organizational changes not feasible in the past. To enable these changes we design organizational processes, since they are considered a convenient level of analysis. This paper aims to suggest which are the appropriate techniques to prototype the different components of a process. We propose the use of Discrete Event Simulation for operational processes, of System Dynamics for behavioral processes and of Agent Based Modeling for change processes. We also aim to compare advantages and disadvantages of the different techniques. We argue that, in complex situations, several techniques should be simultaneously employed.
Keywords:
