Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
UNDERSTANDING THE USE OF EMAIL IN ENGINEERING: A SCENARIO BASED APPROACH
Loftus, C.; Hicks, B. J.; McMahon, C. A.
Type:
Year:
2010
Editor:
Marjanovic D., Storga M., Pavkovic N., Bojcetic N.
Author:
Section:
DESIGN INFORMATION AND KNOWLEDGE
Page(s):
1575-1584
Abstract:
This paper is part of a research project to investigate strategies for improving the use and re-use of email sent during the course of engineering work. Using the current literature and empirical studies undertaken during this project the paper presents a non-exhaustive set of requirements for use in assessing such strategies. This paper contributes a set of 9 scenarios that can be used to as part of a method for assessing the appropriateness and eventual success of implementations proposed to improve the use of email in engineering and communicate critical challenges to industry.
Keywords:
