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Papers

UNDERSTANDING THE USE OF EMAIL IN ENGINEERING: A SCENARIO BASED APPROACH

UNDERSTANDING THE USE OF EMAIL IN ENGINEERING: A SCENARIO BASED APPROACH

Year: 2010

Section: DESIGN INFORMATION AND KNOWLEDGE

Editor: Marjanovic D., Storga M., Pavkovic N., Bojcetic N.

Author: Loftus, C.; Hicks, B. J.; McMahon, C. A.

Section: DESIGN INFORMATION AND KNOWLEDGE

Pages: 1575-1584

Abstract

This paper is part of a research project to investigate strategies for improving the use and re-use of email sent during the course of engineering work. Using the current literature and empirical studies undertaken during this project the paper presents a non-exhaustive set of requirements for use in assessing such strategies. This paper contributes a set of 9 scenarios that can be used to as part of a method for assessing the appropriateness and eventual success of implementations proposed to improve the use of email in engineering and communicate critical challenges to industry.

Keywords: email, communication, information, re-use, scenarios

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ds endorsed conferenceDESIGN 2010 - 11th International Design Conference

DESIGN 2010 - 11th International Design ConferenceCreative thinking, computational synthesis, environmental concerns, structural complexity, mechatronics, modelling of engineering processes, decision making, research quality, product development, embodiment, ... Each of these terms covers a range of activities, practical efforts and research streams. Excerpted from the DESIGN 2010 topic and workshop titles these terms epitomise the multi-dimensional nature of design that gathers all of the authors and participants to the DESIGN conference events. Our...

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Design Science Journal