Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
A GQM FRAMEWORK TO GUIDE PROCESS IMPROVEMENT USING STRUCTURAL ANALYSIS
Kreimeyer, M.; Lindemann, U.
Type:
Year:
2010
Editor:
Marjanovic D., Storga M., Pavkovic N., Bojcetic N.
Author:
Section:
DESIGN ORGANISATION AND MANAGEMENT
Page(s):
1119-1130
Abstract:
In process management, manifold perspectives onto an existing process can be taken when analyzing it. However, there are few frameworks that combine the different interests of process management with existing analysis approaches. This paper suggests a framework based on the Goal-Question-Metric approach to link common goals and concepts of process analysis to the currently available means of analyzing the structure of dependency models such as process maps or flowcharts. Using a case study from automotive body design, the use of the framework is exemplified.
Keywords:
