Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Value added through design: Perception and the reality

Evans, Dorothy


Type:
Year:
2009
Editor:
Clarke, A, Ion, W, McMahon, C and Hogarth, P
Author:
Section:
NEW PEDAGOGY
Page(s):
263-268
Abstract:
In a typical customer-supplier relationship, the perception of value of products and services being delivered is undergoing significant change. This examination considers a sample of companies covering a wide range of markets in the sub sector of product design. The paper firstly considers the perception from a Designer's point of view on where value is added through the design process. Secondly it considers the perception from a SME's point of view on where value is added through the design process. Thirdly, it will compare perceptions of SME's and Designers relative perspectives. This study offers students and staff a valuable insight into the up-to-date knowledge and thinking of what both SME and Design Companies are currently facing.
Keywords:

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