Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Next Generation Business Oriented and User Centered Design Management Approach

Mela, Johanna E.; Juuti, Tero S.; Lehtonen, Timo P.; Riitahuhta, Asko O.


Type:
Year:
2009
Editor:
Norell Bergendahl, M.; Grimheden, M.; Leifer, L.; Skogstad, P.; Lindemann, U.
Author:
Series:
ICED
Section:
Design Organization and Management
Page(s):
351-362
Abstract:
Recent turbulences in global economy have proven that impacts of changes in business environment have to be taken into account when considering the design management issues. This paper examines two modern design management approaches considering viewpoints critical for maximizing the value creation capacity of a product in a time scale. Examination of advanced design techniques is essential because the cost of bad design is too high – bad design decisions decrease the value creation during the product life-cycle. The design approaches evaluated are the Company Strategic Landscape (CSL) and the Inclusive Design toolkit. They are extending the traditional scope of design methodologies. CSL represents the business oriented product structuring method connecting design decisions to business environment in a structured manner. The main goals is to optimize the life-cycle long value creation process of the product. Inclusive Design toolkit brings forth the connection between user centeredness and design process. The modern business- and user oriented design management framework, utilizing the benefits from both approaches, is introduced.
Keywords:

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