Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

A USER-CENTERED APPROACH TO DEVELOPING EMERGENT TECHNOLOGY PRODUCTS

Restrepo, J.; McAloone, T. C.; Schlegel, T.; Lykke, J.


Type:
Year:
2008
Editor:
Marjanovic D., Storga M., Pavkovic N., Bojcetic N.
Author:
Section:
User-centred design
Page(s):
483 - 492
Abstract:
Current participatory design methods do not allow designers to gain the insight required to develop products with emerging technologies. This poses challenges to the designers, as input from users cannot be used too early in the design process, given that users respond best to issues they know or can relate to. This paper presents a case study where a user-centred approach was used to determine when and how to involve users in the design of a TV-enabled mobile telephone, with the aim of identifying the main form factor drivers for its design. The paper also discusses some methodological issues related to user involvement in the implementation of emerging technologies in the consumer electronics industry.
Keywords:

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