TOWARDS A CONCEPTUAL FRAMEWORK FOR MOBILE ‘KNOWLEDGE MANAGEMENT’ SUPPORT
Design is a problem solving activity, and engineering designers tend to solve problems based on available knowledge. Hence knowledge must be presented timely and in the right format during the design process. However, since designers are frequently away from their usual working place, there is a need that designers in mobile work are supported with a mobile knowledge management tool which manages the complex design work environment. This paper proposes the concept of providing modular, just-in-time knowledge support to engineering designers engaged in mobile design situations through the use of portable devices. The paper contributes a conceptual framework that supports knowledge communication between designers in mobile design situations.