COMMUNICATION MEDIA IN DISTRIBUTED COLLABORATION – ANALYSIS OF DESIGN EXPERIMENTS
Communication media play an important role in distributed working design teams. We carried out design experiments to find out which communication media are used in what combination depending on the design process situation. This paper covers the setup of the distributed design experiments, the capture of the data using video analysis and questionnaires, the analysis of the data and the presentation of the results. The results show that some media which are widely used in industry are substituted in a synchronous working distributed team. Especially during conceptual design situations the use of electronic sketching for communication was more important than initially suspected.