EXPERIENCE LANDSCAPES: A SUBJECTIVE APPROACH TO EXPLORE USER-PRODUCT INTERACTION
The paper relates to product experience gathering methods in early stages of product development. It focuses in subjective psychological exploration techniques for characterizing user experience. This procedure allows explorations from the participant idiosyncratic point of view. Therefore, it prevents interviewers from biasing studies by influencing participants. Precisely, this kind of subjective exploration allows for the acquisition of more reliable and precise information than with objective explorations (closed interviews and questionnaires), even though the amount of participants is smaller. It unveils core multimodal perception aspects to describe user experience landscapes (physical, functional and emotional mixed characteristics).