EXPERIENCE LANDSCAPES: A SUBJECTIVE APPROACH TO EXPLORE USER-PRODUCT INTERACTION

DS 36: Proceedings DESIGN 2006, the 9th International Design Conference, Dubrovnik, Croatia

Year: 2006
Editor: Marjanovic, D.
Author: Tomico, O.; Pifarré, M.; Lloveras, J.
Section: METHODS AND TOOLS IN DESIGN PRACTICE
Page(s): 393-400

Abstract

The paper relates to product experience gathering methods in early stages of product development. It focuses in subjective psychological exploration techniques for characterizing user experience. This procedure allows explorations from the participant idiosyncratic point of view. Therefore, it prevents interviewers from biasing studies by influencing participants. Precisely, this kind of subjective exploration allows for the acquisition of more reliable and precise information than with objective explorations (closed interviews and questionnaires), even though the amount of participants is smaller. It unveils core multimodal perception aspects to describe user experience landscapes (physical, functional and emotional mixed characteristics).

Keywords: user experience, subjective interview, repertory grid

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