Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

Contextual Inquiry


Category:
Type:
Synonyms:
Usability Testing
People:
1 User(s),   1 Collaborator(s)
Characteristic:

Communicate      Audience: Core team, Format: Mixed, Level of persuasion needed: Low, Level of tact needed: Little, Medium: Experience, Medium: Presentation, Purpose: Inform

Research      Approach: Intrusive, Purpose: Evaluate implementation, Purpose: Evaluate viability, Researcher location: Present, Type of data collected: Qualitative, Unit of analysis: Individual Attitudes, User role: Mindset-dependent, User role: Observed, User setting: Natural

Date:
July 25, 2016
Summary:
The best way to understand a user's wants and needs can sometimes be to effectively join them in their world. Contextual Inquiry is a user research method by which the researcher is embedded in the user's environment, alternately observing and interviewing the...

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