Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
Repairing Non-User-Centered Design: Police Emergency-Response System
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Type:
Date:
March 8, 2015
Overview:
In 2004, the San Jose Police Department (SJPD) had acquired and rolled out a dispatch and mobile response system. They wanted the best system that met the needs of their officers, dispatchers, and managers. Not only would this system need to be effective in its technological capacities, but its...
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