Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
A Trust Model for E-Commerce in South Africa
Category:
Type:
Author(s):
Lynette Barnard, Janet Wesson
Design Process Covered:
Analyze, Build, Communicate, Ideate, Research
Industry Sector:
Retail, Service, Technology
Tag:
Economic inclusion, Inclusive infrastructure
Country:
South Africa
Date:
November 8, 2016
Overview:
Electronic commerce has grown exponentially over the past few years in South Africa, but research still indicates that many web e-commerce web sites are still poorly designed. There is little evidence that clear guidelines are used in the design process. As a consequence, many customers suffer from...
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