Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

THE WRONG THEORY PROTOCOL: A DESIGN THINKING TOOL TO ENHANCE CREATIVE IDEATION

Svihla, Vanessa (1); Kachelmeier, Luke (2)


Type:
Year:
2020
Editor:
Boujut, Jean-François ; Cascini, Gaetano ; Ahmed-Kristensen, Saeema ; Georgiev, Georgi V. ; Iivari, Netta
Author:
Series:
ICDC
Institution:
1: Organization, Information & Learning Sciences, University of New Mexico, Albuquerque, USA; 2: US Air Force, King George, USA
Page(s):
223-230
DOI number:
Abstract:
Supporting designers to empathize with stakeholder points of view while still developing creative solutions is challenging, particularly when stakeholders’ lives and experiences are quite different from their own. In this study, we characterize a new ideation technique, wrong theory protocol (WTP), that has supported student designers to come up with empathetic and creative ideas. Participants included students enrolled in undergraduate and graduate courses at a Hispanic-serving, research university in the southwestern US. In WTP, participants first frame a problem and are then prompted to come up with solutions that would harm and humiliate the intended users before coming up with beneficial ideas. Using artefacts from WTP sessions, we analysed the diversity of both harmful/humiliating and beneficial ideas. WTP participants produced divergent, empathetic ideas, suggesting WTP supports creative ideation.
Keywords:

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