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Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

ON KNOWLEDGE MATURITY AND BIASED NATURE OF STAGED DECISION MAKING IN A HIGH CONSEQUENCE INDUSTRY

Svensson, Martin; Bertoni, Alessandro; Lanander, Maximillian

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Type:
Papers
DS 92: Proceedings of the DESIGN 2018 15th International Design Conference
Year:
2018
Editor:
Marjanović D., Štorga M., Škec S., Bojčetić N., Pavković N.
Author:
Svensson, Martin; Bertoni, Alessandro; Lanander, Maximillian
Series:
DESIGN
Section:
DESIGN SUPPORT TOOLS
Page(s):
465-476
DOI number:
https://doi.org/10.21278/idc.2018.0480
Abstract:
This paper explores and problematizes decision-making in a high-consequence industry which is characterized by the stage-gate process. We showcase that decision-makers do not differentiate between the types of knowledge used for modelling decisions and calculation of risks. This makes them susceptible to incorporating cognitive distortions—biases—into the stage-gate process. We conclude by amending the risk for certain kinds of biases with a knowledge maturity framework in order to outline conditions for pragmatic decision making.
Keywords:
decision making, uncertainty, knowledge maturity, risk management, decision biases
DESIGN 2018 - 15th International Design Conference
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