Interactions in a World of Intelligent Products - A Case Study of a Smart and Learning Office Chair

DS 86: Proceedings of The Fourth International Conference on Design Creativity,Georgia Institute of Technology, Atlanta, GA, USA

Year: 2016
Editor: Julie Linsey, Maria Yang, and Yukari Nagai
Author: Matilde Bisballe, Jensen; Andreas, Wulvik; Carlo, Kriesi; Osmund, Boe; Phillipp, Anders; Even, Jors; Martin, Steinert
Series: ICDC
ISBN: 978-1-904670-82-7

Abstract

This paper presents challenges associated with developing Smart, Learning, and
Physically Adapting products. Until now, smart products mainly collects user data and digitally
adapts user interfaces and information feedback loops from the data-analysis. This paper is
focused on the next stage of smart products, where products are additionally physically acting on
detected user behaviour. It presents an applied case, where an office chair was equipped with
pressure sensors. We demonstrate concrete examples of how users in the future could interact
with what we see as a new generation of smart products. Additionally, we bring the theme to a
general level by discussing the challenges for designers to consider when designing the next
generation of smart products.

Keywords: smart products, interactions, machine learning