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ICED 11
Papers

The framework of business model innovation for Smart Product-Service Ecosystem

The framework of business model innovation for Smart Product-Service Ecosystem

Year: 2016

Section: New Product Development

Editor: Boks, Casper; Sigurjonsson, Johannes; Steinert, Martin; Vis, Carlijn; Wulvik, Andreas

Author: Zheng, Maokuan; Ming, Xinguo; Li, Guoming; Shi, Yiyuan

Series: NordDESIGN

Institution: Shanghai Jiao Tong University, China, People's Republic of

Section: New Product Development

Pages: 400-409

ISBN: 978-1-904670-80-3

Abstract

The shift to service economy and rapid development of information technologies have greatly changed traditional business models based on commodities trading. In this work, a novel business paradigm of Smart Product-Service Ecosystem (SPSE) is proposed, integrating value co-creation network, service ecological thinking and Information &Communication Technologies (ICT), trying to offer possible guidelines and roadmaps for those transforming and emerging industries. New characters and business model innovation of SPSE are studied from three aspects, including interaction modes, resource allocation principles and cooperation mechanisms. First, smart interactions offer new approaches and opportunities for manifest customer demand acquiring and implicit demand reasoning. Supporting methods based on demand correlation matrix and fuzzy reasoning algorithm will be developed for customer demand mining and service scheme matching. Then, the dynamic sharing resource pool is first introduced for service resource allocation optimization. The integration of distributed layout and centralized management and scheduling of resources will significantly reduce operation costs, improve resource utilization efficiency, and accelerate service response speed. Last, cooperative mechanisms will be developed based on risk sharing, ecological diversification and node association multi-polarization, to achieve a win-win situation and improve the stability, reliability and competitiveness of SPSE.

Keywords: Business model innovation, Smart Product-Service Ecosystem (SPSE), smart interaction, resource allocation, value co-creation

ds conferenceNEW DATE: NordDesign 2016, 10th - 12th August 2016, Trondheim, Norway.

NEW DATE: NordDesign 2016, 10th - 12th August 2016, Trondheim, Norway.Welcome to NordDesign 2016. We are pleased to announce that NordDesign 2016 will be hosted in the beautiful city of Trondheim on 10th-12th August 2016. The conference will take place at NTNU and is organised by the Department of Product Development and Materials in collaboration with the Department of Product Design. We are calling for evidence based academic work on topical issues on design, development and innovation that strengthens both our theoretical understanding and the connection between...

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Special Interest Group (SIG)NordDesign

Enhancing a Nordic approach to product development in industry, education and research...

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Keywords
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