APPLYING SIMPLE UX IDEATION TECHNIQUES TO IMPROVE THE USABILITY, DESIGN, AND ADOPTION OF ASSISTIVE TECHNOLOGY
DS 84: Proceedings of the DESIGN 2016 14th International Design Conference
Year: 2016
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad, Skec Stanko
Author: Wilkinson, C. R.
Series: DESIGN
Section: HUMAN BEHAVIOUR AND DESIGN
Page(s): 1815-1824
Abstract
This paper outlines a simple design insight acquisition exercise that effectively captures user feedback to inform the design and development of more user-friendly, usable, and assistive devices. The easily transferable approach provides the design community with an opportunity to understand the workarounds that were devised by actual users to overcome inadequacies in the original designs. Further, it allows us to consider how such ideas might be filtered into mainstream assistive technology development while reducing the stigma often associated with the typical design of assistive devices.
Keywords: user experience, usability, user centered design, design insight, product development