Knowledge Base Repository
In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.
BARRIERS TO HINDER COLLABORATION WITHIN PRODUCT DEVELOPMENT TEAMS FROM DESIGNERS’ PERSPECTIVE AND THE DEVELOPMENT OF A METHOD TO FACILITATE THE COLLABORATION
Kim, Yeonghun; Kim, Chajoong; Cho, Kwangmin; Kim, Kwanmyung
Type:
Year:
2015
Editor:
Christian Weber, Stephan Husung, Gaetano Cascini, Marco Cantamessa, Dorian Marjanovic, Monica Bordegoni
Author:
Series:
ICED
Institution:
1: Korea Institute of Design Promotion, South Korea; 2: UNIST, South Korea
Section:
Human Behaviour in Design, Design Education
Page(s):
193-202
ISBN:
978-1-904670-74-2
ISSN:
2220-4334
Abstract:
To be successful in the market, industries have kept trying to increase users’ satisfaction with their new products. Under this circumstance, firms have realized the importance of collaborative environment in which different team members closely work together, to meet rising expectations of the users. Although multi-disciplinary teams have been developed with such great optimism, inevitable conflicts are frequently occurred between different team members. However, it has been hardly studied how well the collaboration within a product development team is being done. Therefore, this study aims to reveal barriers to hinder collaborative environment. To figure out the causes of conflicts within the teams, we interviewed design practitioners in multi-disciplinary product development teams. Through the interview five common causes of conflicts and newly emerging conflicts were identified. The findings led to the development of a collaborative toolkit to facilitate the collaboration within a multi-disciplinary team. The usability of the toolkit was evaluated through an expert interview and a focus group interview. The implications and a further study are discussed as well.
Keywords:
