CAN DESIGN THINKING BE USED TO IMPROVE HEALTHCARE IN LUSAKA PROVINCE, ZAMBIA?

DS 77: Proceedings of the DESIGN 2014 13th International Design Conference

Year: 2014
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad
Author: Watkins, C.A.; Loudon, G.H.; Gill ,S.; Hall, J.E.
Series: DESIGN
Section: DESIGN PROCESSES
Page(s): 1005-1014

Abstract

This case study explores the effectiveness of using a design thinking approach for the development of appropriate, transformative medical product solutions for Zambia. Findings are presented from an initial 10-day field trip to Zambia by an interdisciplinary team that undertook preliminary ethnographic research. As a consequence of taking a design thinking approach and focusing on factors relating to the desirability, viability and feasibility of possible solutions it has been possible to identify new development opportunities, including some surrounding rural trauma and childbirth.

Keywords: ethnography, design thinking, Zambia, healthcare

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