Knowledge Base Repository

In addition to research papers, the Design Society is developing several valuable resources for those interested in the study of design. These include a repository of PhD theses, a library of case studies and transcripts of design activities, and an archive of our newsletters. Please note that these resources are accessible exclusively to Design Society members.

A product-service system design framework using objective-oriented concepts and blueprint

Moon, Seung Ki; Oh, Hyung Sool; Kim, Samyeon; Hwang, Jesun


Type:
Year:
2013
Editor:
Udo Lindemann, Srinivasan V, Yong Se Kim, Sang Won Lee, John Clarkson, Gaetano Cascini
Author:
Series:
ICED
Institution:
1: Nanyang Technological University, Singapore; 2: Kangwon National University; 3: Samsung Electronics
Page(s):
287-296
ISBN:
978-1-904670-47-6
ISSN:
2220-4334
Abstract:
The objective of this paper is to propose a PSS design framework to identify design factors for developing products and services by integrating object-oriented concepts and blueprinting in context of a business ecosystem. The proposed design framework is developed based on relationship between products and services. Based on extending the concepts from object-oriented concepts, this paper introduces a methodology to identify design factors in developing a PSS. Object-oriented concepts provide PSS analysis tools for describing a business process or a workflow process in the PSS. The blueprint is used to identify the relationships between the products functions and the service processes that are offered as part of a job. Functions and processes can be categorized to identify the design factors in different levels using the object-oriented concepts. Interaction between products and services lies on a PSS platform to form a product service system in the blueprint. To demonstrate of the effectiveness of the proposed framework, we use a case study involving a smart phone.
Keywords:

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