An investigation of vehicle interface operation comfort

DS 75-7: Proceedings of the 19th International Conference on Engineering Design (ICED13), Design for Harmonies, Vol.7: Human Behaviour in Design, Seoul, Korea, 19-22.08.2013

Year: 2013
Editor: Udo Lindemann, Srinivasan V, Yong Se Kim, Sang Won Lee, John Clarkson, Gaetano Cascini
Author: Georgiev, Georgi V.; Nagai, Yukari; Noda, Saori; Junaidy, Deny W.; Taura, Toshiharu
Series: ICED
Institution: 1: Organization of Advanced Science and Technology, Kobe University, Japan; 2: School of Knowledge Science, Japan Advanced Institute of Science and Technology, Japan; 3: HMI R & D Department, DENSO CORPORATION, Japan
Page(s): 537-546
ISBN: 978-1-904670-50-6
ISSN:  2220-4334


Comfort of operation is essential for product success. In particular, the evaluation of comfort can be difficult because variations exist in product interface operations. In this paper, we investigated the elements of comfort by capturing comfort during-the-operation as subjects operated a vehicle device interface. We focused on Skin Conductance Response as an indicator of human comfort. We conducted an experiment to investigate the operation of three types of devices contained in two different vehicles. We analyzed a set of quantitative parameters of Skin Conductance and compared them to conventional evaluations of comfort of devices that were collected using a questionnaire. With respect to the operation of these three types of devices, the results revealed a common tendency between these parameters and subjects’ evaluations. Investigation of comfort based on Skin Conductance Response can assist in the comparison of the comfort of different devices operations. We also outline suggestions for future research related to evaluation of comfort during vehicle interface operations.

Keywords: User centred design, experience design, comfort of interface operation, vehicle device interface


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