IDENTIFYING KNOWLEDGE IN DECISION-MAKING PROCESSES: A CASE STUDY
Managing knowledge reflects the innovation capability of a company. Mapping decision processes and links to knowledge is a way to learn more in structuring knowledge in innovation processes. Through an empirical study the paper aims to identify knowledge in decision processes using known theory. Analysis results show dependency of decision processes on knowledge and the effect by knowledge processes. The paper supplies understanding of knowledge processes impacting decision processes and motivates further investigation aiming at structure knowledge to support decisions in innovation processes.