Assessment of User Needs for an Electric-Powered Personal Transportation Unit in Urban Environment

DS 58-7: Proceedings of ICED 09, the 17th International Conference on Engineering Design, Vol. 7, Design for X / Design to X, Palo Alto, CA, USA, 24.-27.08.2009

Year: 2009
Editor: Norell Bergendahl, M.; Grimheden, M.; Leifer, L.; Skogstad, P.; Lindemann, U.
Author: Eurich, Markus; Jamali, Nadia; Löf/er, Karin
Section: Design for X, Design to X
Page(s): 207-216


This paper presents the results of a usage study of an electric-powered personal transportation unit in urban environment. The study is based on a qualitative and quantitative data analysis, which is divided into three phases: In the first phase, called "Expectations", face-to-face interviews were conducted to figure out participants' expectations towards the usage of the unit. In the second phase, called "Perceptions", the participants were asked via an online questionnaire about their opinion of using the unit for their daily commute. In the third and final phase, called "Experiences", the participants were asked through a face to face interview about their overall experience with the vehicle in urban environment. Moreover, questions about the hardware and functionally of electric-powered transportation units were asked. The study results show that electric-powered personal transportation units can be used in urban transportation, however only with some restriction, such as traffic regulations that would have to be changed.

Keywords: User needs, technological innovation, design to regulation


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