EFFECTIVE AND EFFICIENT APPLICATION OF ECO-QFD
DS 32: Proceedings of DESIGN 2004, the 8th International Design Conference, Dubrovnik, Croatia
Year: 2004
Editor: Marjanovic D.
Author: Ernzer, M.; Sakao, T.; Mattheiß, C.
Section: ECO DESIGN WORKSHOP
Page(s): 1521 - 1526
Abstract
In this paper, the QFD and its process will be systematically analyzed. In a first step the process is analyzed using elementary activities to identify e.g. superfluous, ineffective or mandatory activities. This analysis is visualized, similar to the functional structure of a product, in a structure of black-box representations. In this structure all activities, their arrangement, as well as their relation can be seen. Additionally a modified FMEA (Problem Mode and Effect Analyze) is applied to identify problems which might occur during the method use. The results of those methods are used to identify improvement options of QFD and to increase its effectiveness and efficiency.
Keywords: eco-QFD, process optimization, elementary activities, scoring