DESIGN-MANAGEMENT INSTRUMENT FOR EVALUATION OF COMMUNICATION AND COOPERATION IN MULTIDISCIPLINARY TEAMS

DS 32: Proceedings of DESIGN 2004, the 8th International Design Conference, Dubrovnik, Croatia

Year: 2004
Editor: Marjanovic D.
Author: Kanjaa, F.; Reymen, I.M.M.J.; Veenvliet, K.Th.
Section: MULTIDISCIPLINARY ASPECTS OF DESIGN
Page(s): 1087 - 1092

Abstract

The objective of our research was to develop an instrument for design managers that brings insight into the communication and cooperation in multidisciplinary design teams. From a literature study on concurrent engineering, we derived three areas of special attention, namely team approach, coordination, and IT-platform. For each area, we derived a list of critical factors influencing the communication and cooperation. This list formed the basis for our instrument, consisting of an inquiry to be filled out by the design manager and an interview with the design manager. The instrument was used and tested in three case studies in the building industry, from which preliminary conclusions about the instrument were derived.

Keywords: communication and cooperation process, design-management instrument, multidisciplinary design team, concurrent engineering

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