Supporting development teams in the early stages of product development through DfX-based knowledge management system and communication platform

Year: 2017
Editor: Anja Maier, Stanko Škec, Harrison Kim, Michael Kokkolaras, Josef Oehmen, Georges Fadel, Filippo Salustri, Mike Van der Loos
Author: Ugurlu, Sinan; Gerhard, Detlef
Series: ICED
Institution: TU Wien, Austria
Section: Design Information and Knowledge
Page(s): 121-130
ISBN: 978-1-904670-94-0
ISSN: 2220-4342


In the product development, many aspects such as usability, safety, ergonomics, and recycling have to be taken into account. Development companies are required to make more robust and accurate decisions than in the past, as well as simultaneously promoting rapid innovation. In this, knowledge transparency and effectively sharing knowledge within the company are essential factors in reducing uncertainty and redundancy, which in turn can have a significant impact on firm competitiveness. This paper presents a concept, which combines a DfX-based knowledge management system and planned communication platform to assist development teams in more effectively communicating and accessing knowledge throughout the development process. This work considers to organize and access information through the use of key words, and also to retrieve knowledge via queries based on deep learning such as IBM Watson technology. This planned system aims to gather the implicit knowledge of experts and specialists in various areas of expertise based on DfX-aspects, which can later be accessed and used in order to reduce the time demanded for knowledge search and implementation in future development processes.

Keywords: Knowledge management, Design for X (DfX), Communication, Implicit knowledge, Knowledge acquisition

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