A Methodology for the Development of Automated Consumer Products
This paper presents research on a methodology to develop functional models to be utilized during conceptual design activities for products aimed at automating or assisting with currently manual tasks. Process models are utilized to investigate potential customers current actions, and functional models are utilized to capture functionality of the tools currently implemented by the customer. From these models, a designer can gather information on the customer needs and the customer's desired goals and outcomes. Models of the processes and tool functionality based on the customer's current process are combined to synthesize a new functional model for a product to more efficiently complete the customer's desired task. The methodology presented fits within the outcome-driven design paradigm where products are designed based on customer's tasks and their desired outcomes.