Designing PSS Fleets – Consideration of the Product Architecture

DS 116: Proceedings of the DESIGN2022 17th International Design Conference

Year: 2022
Editor: Mario Štorga, Stanko Škec, Tomislav Martinec, Dorian Marjanović
Author: Christoph Rennpferdt (1), Jannik Alexander Schneider (2), Roland Lachmayer (2), Dieter Krause (1)
Series: DESIGN
Institution: 1: Hamburg University of Technology, Germany; 2: Leibniz Universit
Section: Design for Sustainability
Page(s): 1109-1118
DOI number: https://doi.org/10.1017/pds.2022.113
ISSN: 2732-527X (Online)

Abstract

By transforming from a manufacturer into a PSS provider, the business model of a company changes. In particular with service-oriented business models, the importance of tangible products alters. Instead of selling products, PSS providers need product fleets that enable the provision of services. If the manufacturer of the product and the provider of the PSS fleet are identical, the products can be designed specifically for the PSS. This paper introduces a framework that supports the design of modular PSS fleets so that the product architecture is optimised for the requirements of the fleet.

Keywords: product-service systems (PSS), modularisation, fleet design, product architecture