A computational approach to expose conversation dynamics in engineering design activities

Year: 2017
Editor: Anja Maier, Stanko Škec, Harrison Kim, Michael Kokkolaras, Josef Oehmen, Georges Fadel, Filippo Salustri, Mike Van der Loos
Author: Wulvik, Andreas (1); Menning, Axel (2); Steinert, Martin (1)
Series: ICED
Institution: 1: Norwegian University of Science and Technology, Norway; 2: Hasso-Plattner-Institut, Germany
Section: Design Processes, Design Organisation and Management
Page(s): 101-110
ISBN: 978-1-904670-90-2
ISSN: 2220-4342


This paper presents work in the field of using computational tools to expose conversation dynamics in design activities. We are considering quantitatively how designers engage in design conversations as opposed to the semantic content they provide to the discussion. The latter has been explored extensively through Protocol Analysis and Conversation Analysis, while the former is a relatively new field of study. This work presents the process of applying Temporal Static Visualisations to transcript data. In addition application of the approach is shown in a case study consisting of two sessions comprising 300 lines of text each. The results of the analysis reflect the task structure of the sessions.

Keywords: Visualisation, Design process, Computational approaches, Design engineering, Conversation dynamics

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