AN EMPIRICAL INVESTIGATION ON MODELLING OF SOCIO-TECHNICAL UNCERTAINTY LEVELS TO SUPPORT DESIGN PROCESS PLANNING

DS 84: Proceedings of the DESIGN 2016 14th International Design Conference

Year: 2016
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad, Skec Stanko
Author: Hassannezhad, M.; Montagna, F.
Series: DESIGN
Section: SOCIOTECHNICAL ISSUES IN DESIGN
Page(s): 1875-1884

Abstract

Planning of design processes concerns multiple aspects related to the whole product, process, and organizational characteristics. The major limitation to the most of existing tools is that the social and technical aspects of uncertainties are considered separately. This paper describes the application of "Actor-Based Signposting" (ABS) in providing predictive process planning during the DP of an automotive engine component and concludes that there is no absolute way to manage uncertainty of complex projects, so there should be a balance between degree of uncertainty and goodness of product.

Keywords: collaborative design process, uncertainty, process planning, socio-technical system, modelling and analysis

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