AN EMPIRICAL INVESTIGATION ON MODELLING OF SOCIO-TECHNICAL UNCERTAINTY LEVELS TO SUPPORT DESIGN PROCESS PLANNING
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad, Skec Stanko
Author: Hassannezhad, M.; Montagna, F.
Section: SOCIOTECHNICAL ISSUES IN DESIGN
Planning of design processes concerns multiple aspects related to the whole product, process, and organizational characteristics. The major limitation to the most of existing tools is that the social and technical aspects of uncertainties are considered separately. This paper describes the application of "Actor-Based Signposting" (ABS) in providing predictive process planning during the DP of an automotive engine component and concludes that there is no absolute way to manage uncertainty of complex projects, so there should be a balance between degree of uncertainty and goodness of product.