DESCRIPTION OF A COMPETENCE ORIENTED APPROACH FOR DESIGNING TECHNICAL ASSISTANCE SYSTEMS
Editor: Christian Weber, Stephan Husung, Gaetano Cascini, Marco CantaMESsa, Dorian Marjanovic, Monica Bordegoni
Author: Walter, Johanna; Paetzold, Kristin; Nitsch, Verena
Institution: Universitaet der Bundeswehr Muenchen, Germany
Section: User-Centred Design, Design of Socio-Technical Systems
Technology can be tremendously helpful in assisting the elderly to lead an independent lifestyle. However, using a deficit-oriented approach to characterizing these user groups can stigmatize them and adversely affect their ability to conserve their competencies. Hence, this article advocates an alternative approach to characterizing elderly user groups, which emphasizes their competencies and takes their general life situation as well as context-specific performance motivation into account. It is embedded in a support hierarchy, which reflects medical and cognitive-psychological research findings and allows for the derivation of specific development guidelines. The approach is illustrated with a modular concept of mobility support.