PHOTOGRAPHY - A NEW TOOL IN NEEDFINDING
Editor: Christian Weber, Stephan Husung, Gaetano Cascini, Marco CantaMESsa, Dorian Marjanovic, Monica Bordegoni
Author: Wulvik, Andreas; Balters, Stephanie; Steinert, Martin
Institution: Norwegian University of Science and Technology (NTNU), Norway
Section: User-Centred Design, Design of Socio-Technical Systems
In this paper we are proposing the use of photography as a dedicated tool to capture latent needs and create anchor points for future solutions in engineering design. We are grounded in user centric design. Based on a needfinding project in India we demonstrate the usage of sequential photography techniques to identify and propose needs through priming the viewer into modes of divergent and convergent thinking. We have selected 49 out of a total of 381 pictures taken in October 2014. These pictures have been processed to our three types: snapshot, emphasized picture, and illustrated picture. Each technique and usage is described in detail, together comprising a proposed new method for needfinding.