CRISIS SITUATIONS IN ENGINEERING PRODUCT DEVELOPMENT - A METHOD TO IDENTIFY CRISIS
Editor: Christian Weber, Stephan Husung, Marco Cantamessa, Gaetano Cascini, Dorian Marjanovic, Francesca Montagna
Author: Muenzberg, Christopher; Venkataraman, Srinivasan; Hertrich, Nicolas; Fruehling, Carl; Lindemann, Udo
Institution: Technische Universitaet Muenchen, Germany
Section: Design Organisation and Management
An observational case study and an observation method are presented in this paper. The goal of the observation method is to identify, observe, document and analyse crisis situations in engineering product development teams. Crisis situations are characterized as unexpected or undesired situations with time pressure and pressure to act. The case study observes an academic student team designing and developing a racing car, as part of an inter-university racing car challenge. An introduction about case study design and a classification of the presented case study is given. The various steps in the observation method are described with the corresponding tools used in each step. Further, the application of this method is also explained and an initial framework of crisis situation is shown.