A New Brief Creation Process to Improve Design Innovations in Home Healthcare
Editor: Peter Heisig, John Clarkson
Author: Fan Yang, Yorick Benjamin, Colin Roberts
Section: Industry Case Studies
This paper presents research findings and conclusions, which investigated the strengths and weaknesses of innovation management strategies of small and medium sized enterprises (SMEs) in the home health care (HHC) field. It explores how to improve opportunities for innovation by better understanding the needs of all stakeholders, particularly users and carers, in the design and development process.