FACILITATION WITH DIGITAL TOOLS, PICTURES AND TANGIBLE OBJECTS IN FACE-TO-FACE WORKSHOPS
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad
Author: Illi, M.M.
Section: INDUSTRIAL DESIGN
Facilitated face-to-face -meetings in a digital environment are hardly ever being recorded as researched activity. When we combine the wave of digitalisation with the usage of pictures and tangible materials we have a combination of facilitated meetings, or ‘workshops’, that take into consideration the usage of latest digital tools and creative team-working processes. This paper develops our understanding of few key touch points of the usage of different ‘groupware’ through three real company case examples of facilitated workshops by using emphatic user research methods.