DIAGNOSIS OF CURRENT SMART HOME APPLIANCE DEVELOPMENT PROCESS FOR APPLICATION OF PSS DESIGN METHODOLOGY
DS 77: Proceedings of the DESIGN 2014 13th International Design Conference
Year: 2014
Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad
Author: Kim, S.; Baek ,J.S.
Series: DESIGN
Section: DESIGN METHODS
Page(s): 263-272
Abstract
This paper aims at exploring how Product-Service System (PSS) can contribute to Smart Home Appliance (SHA) development. The notion of the SHA is identified and the potential of adopting PSS to SHA development is discussed based on literature reviews. Existing SHA development process is diagnosed using a unified PSS development process and expert interviews with SHA development practitioners, leading to the discovery of the pain points of the existing SHA development.
Keywords: smart home, smart home appliance, product-service system