Procedure for selecting knowledge elicitation methods with regard to knowledge types

DS 75-6: Proceedings of the 19th International Conference on Engineering Design (ICED13), Design for Harmonies, Vol.6: Design Information and Knowledge, Seoul, Korea, 19-22.08.2013

Year: 2013
Editor: Udo Lindemann, Srinivasan V, Yong Se Kim, Sang Won Lee, John Clarkson, Gaetano Cascini
Author: Roth, Daniel; Binz, Hansgeorg
Series: ICED
Institution: Institute for Engineering Design and Industrial Design (IKTD), University of Stuttgart, Germany
Page(s): 281-290
ISBN: 978-1-904670-49-0
ISSN: 2220-4334

Abstract

The intention of this paper is to propose a procedure that illustrates how elicitation methods appropriate for knowledge types (domains) might be selected. Analysing existing literature suggests that it is mostly possible to provide a statement about more frequently used knowledge acquisition methods. Furthermore, there are studies that show that certain knowledge acquisition methods are significantly more efficient than others. The attempt to link knowledge acquisition methods and knowledge itself is still missing. For this purpose, knowledge types have been analysed according to their content. As a result, it is possible to assign specific characteristics to each knowledge type. Furthermore, each acquisition method offers specific abilities. This paper discusses how acquisition methods and their related abilities should be connected with the specific characteristics of knowledge types. Thus, the proposed procedure helps knowledge engineers to identify the suitable acquisition method for specific knowledge types.

Keywords: Knowledge management, design methods, knowledge acquisition, knowledge types

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